Chinese Calligraphy Store FAQs

This FAQ's page is designed to answer common questions and help you to resolve problems you may have with using our site, finding products and making purchases from our online store. If you have ANY questions not answered here please feel free to 연 락 처.

1. How Do I Order From This Web Site?
2. Who Owns and Operates the Chinese Calligraphy Store Website?
3. What Payments Methods Do You Accept?
4. What Types of Shipping Do You Offer?
5. What is Your Return Policy?
6. What are Your Privacy and Conditions of Use Policies?
7. How Do I Know It's Safe to Shop On This Web Site?

Chinese Calligraphy Store FAQs List

1. How Do I Order From This Web Site?
   We work very hard to make ordering from this site easy AND safe for our customers.
   
   Step 1) To order from this site add it to your cart and then click the checkout button, unless you wish to order more than one item, in which case you may click the continue shopping button to search for additional items to add to your cart before checkout.
   
   Step 2) After you have added all of the items you wish to order to your shopping cart, just click the checkout button and provide us with your billing address, choose a shipping method and enter your payment information.
   
   Step 3) On the confirmation page you may choose to enter a separate shipping address before confirming your order. Once you have verified all of the information for your order is correct, simply press the order confirmation button to complete your order. You will receive an order confirmation email immediately after completing your order.

   Or....

   PayPal members may choose PayPal Express Checkout by selecting that option on the shopping cart page, which will send you to PayPal.com where you may make your payment on their secure site.

   
   
   

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2. Who Owns and Operates the Chinese Calligraphy Store Website?
   Chinese Calligraphy Store is a division of the American company Dragon Artworks LLC., so you can rest assured you are dealing with a legitimate business based in the USA. We are a family owned and operated business based in Florida.
   
   Dragon Artworks LLC. was founded in 2008 by the owners of Web Central Ltd, which has been doing business online and offline since 1998. Because of our sound business policies and professional customer support we have succeeded where countless other Internet companies have failed.
   
   
   

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3. What Payments Methods do You Accept?
   Chinese Calligraphy Store accepts secure Visa, MasterCard, Discover or American Express credit card payments on this site or PayPal Members may choose PayPal Express to pay with any major credit card or an eCheck.

   An eCheck, which works the same as a real check except payments are processed faster.
   
   
   

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4. What Types of Shipping Do You Offer?
   Chinese Calligraphy Store currently offers standard shipping via international airmail and Express shipping via the USPS Priority Mail Service (USA ONLY) or EMS Express for international customers. Please visit our 배송/환불/반품 page for detailed information on our shipping and returns policies.
   
   
   

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5. What is Your Return Policy?
   We offer a 30 day money-back guarantee on all purchases (excluding custom orders). Please read our Returns Policy for detailed information regarding returning an order.
   
   
   

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6. What are Your Privacy and Conditions of Use Policies?
   Please visit our 개인정보의 보호 and 이 용 약 관 pages for details.
   
   
   

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7. How Do I Know It's Safe to Shop On This Web Site?
   The Chinese Calligraphy Store Website uses industry standard SSL technology to encrypt all sensitive information you provide during you visit to this site, including ordering products or registering for an account. You may verify the security of this process by placing your mouse pointer over or clicking the closed lock in your browser during checkout or when signing up for an account.
   
   The SSL encryption technology used by this site is the same technology used to protect your information on virtually every trusted site on the Internet, which makes it very difficult for unauthorized  people to view information traveling between computers. It is therefore very unlikely that anyone can view the information you provide to us during checkout or when signing up for an account.
   
   

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Have a Question Not Answered On This Page?

If you need help placing an order or have a question not answered here on this page feel free to call our toll-free phone number or send us an email by filling out the short form on the 연 락 처 page.