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The ChineseCalligraphyStore.com is a Division of the
American company Dragon Artworks LLC., so you can rest
assured you are dealing with a legitimate business based
in the USA.
The owners of Dragon Artworks LLC have been doing
business online and offline as Web Central Ltd. since
1998 and in 2008 started the business Dragon Artworks
LLC. to take over art sales so that Web Central Ltd.
could return its focus to Website design and
development.
Our
staff provides professional
and courteous customer support and continues providing
service after the sale to our valued customers. If you
have ANY questions or concerns about making purchases
from this Web site please do not hesitate to
Contact Us.
Chinese Calligraphy Store Help Topics
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Empty Shopping Cart at
Checkout
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Shipping & Returns: Shipping information and
returns policy.
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Safe Shopping Guarantee: A safe shopping experience
is guaranteed.
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Privacy Notice and
Conditions of Use policies.
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Payment Methods: Payment types accepted.
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Link to Us: Want to link to us? Here is how!
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Contact Us: If you have questions not answered
here, contact us.
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FAQ's Page:
Get answers to commonly asked questions.
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How to Order: Detailed instructions on ordering from
our store.
Empty Shopping Cart at Checkout
Some of our customers are reporting that their
shopping cart empties when they attempt to checkout, we
are currently working on a server based solution to this
problem. While we are trying to resolve this issue
please try the following, it should allow you to
checkout without any further problems.
In Internet Explorer Browser:
Go to menu option Tools and select "Internet Options".
Choose the "Privacy" tab, click "Advanced" Check the
"override automatic cookies handling" check box. Select
both "Accept" Radio buttons. (First party, third party
cookies) Check "Always allow session cookies " .
This should solve the problem, however if you still
cannot checkout or prefer to send us your order please
Contact Us and provide us with the item number and
quantities and we will email you an invoice, which can
be paid online with a credit card or eCheck.
Chinese Calligraphy Store
Customer Support
If you feel we are not providing you with
professional and prompt customer support we want to
know. If you are not getting the support you need,
please let us know what we can do to help. If the
support you were offered was not provided in a
professional and timely manner, please tell us the name
of the staff member who provided the support.
At the Chinese Calligraphy Store we are committed to
improving our customer support process on an ongoing
basis and appreciate your comments and suggestions on
how we can improve that process. All information,
comments and suggestions provided are strictly
confidential, we respect your privacy.
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