The Chinese Calligraphy Store offers you professional
customer support services by phone numbers or email. You
may call us at any of the three international phone
numbers listed on the right side of every page on this
site or email us using the form on the Contact Us page.
Call Our Customer Support Staff
Calls made to our offices in the United States or
London, England are answered by English speaking staff
members. While we try our best to be available it is
possible our staff will be handling other calls, if so
please leave us a voicemail and we will return your call
ASAP. When leaving a voicemail be sure to include your
name and phone number.
Calls made to our office in Beijing, China will be
answered by our Chinese staff, and most are fluent in
English. They will answer the phone with a Chinese hello
that sounds like the word "way" in English. If you speak
in English they may transfer you to another staff
member, so please be patient and hold on the line for a
moment.
Contact Us Via Email
Using the form on the
Contact Us page you can send us an email with
comments, suggestions or product inquiries. For faster
service please be sure to provide as much detail as
possible so that we may provide you with support in a
timely manner.
You should include the item number and name when you
contact us via email, the item number is located
directly under the name on each product page. You should
also include any additional details such as size, color
and quantity.
Wholesale Inquiries
For wholesale information you may call us or use
the form on our
wholesale inquiries page to obtain quotes or
information on the products we carry. We can obtain
wholesale quantities of many products that are not
listed on this site, just contact us and let us know
what you need and we will get right back to you.
Customer Support
Information on this Site
|
|
Customer Support:
Please visit the
Contact Us page to send us email or call us at any of the
phone numbers listed at the top of this page. |
Postal Address:
ChineseCalligraphyStore.com
5900 SOM Center Rd.
Suite 12 #177
Willoughby, OH 44094 |
|
